ServiceDesk Plus is the best product of ManageEngine, it is also the most sold among their vast range of great applications. ManageEngine Released ServiceDesk Plus 9. One assumes that new version number will bring a lot of new functionalists. One that I really look forward to is Overhauled UI. UI is showing it’s age, especially […]
Samanage Service Desk Review
In my quest to find a decent ManageEngine Servicedesk Plus replacement. I looked at many solutions, some free and some very expensive. Let me tell you something, I didn’t find one. Until… Samanage Service Desk? Samanage is a company from Israel. Israel is known to have great IT scene and it looks Samanage is a […]
The best free CMDB i-doit
Finding a free CMDB solution is easy, finding CMDB solution that is free and good is difficult. Last year I was looking for a solid free CMDB solution, but didn’t find it. Funny thing is that i-doit was one of programs that I did check. I remember that one of the reasons was strange-looking blue GUI. […]
What you wanted to know but never dared to ask about Spiceworks
Spiceworks is great free Helpdesk, Services desk, asset management, network monitoring…. all in solution. The best thing about Spiceworks is online community which has an answer for your IT problems. Now, what about privacy? Do you care about privacy? Spiceworks has been awarded TRUSTe’s Privacy Seal signifying that their privacy policy and practices have been […]
helpdesk Combodo ITop service desk review
Combodo ITop Service desk review is one of few reviews that made me smile. Reason is that it’s so feature rich, that it could replace commercial service desk software. It has all of ITIL functionality: Service desk, Configuration Management, Incident Management, Problem Management, Change Management and Service Management. Best of all, Combodo ITop service desk […]
ManageEngine ServiceDesk Plus review
Before I start with review I have to disclose that I really like Manageengine as a company and it’s portfolio of product. We use many of their products in our company and I have to say that I am satisfied with the quality. Now, let’s start. It all started several years ago when current helpdesk […]
Spiceworks review
Spiceworks review For readers who are new to Spiceworks, I would like to tell you about great free app. Spiceworks is like a swiss army knife for IT. It has couple of the most important tools integrated in to one package all for free. New version of Spiceworks has been released (v6.2) not too long […]